Booksalon, a Finnish salon management system designed for hair, beauty, and wellness companies, has selected Bits Technology as its solution for customer onboarding, customer management, and KYB to provide the best possible customer experience across multi-market needs.

Bits Technology is excited to announce its partnership with booksalon to enable them to achieve greater flexibility for multiple onboarding workflows required across all the markets they are live in. Overall, automating and enhancing the customer experience when salon customers onboard their services. 

Booksalon is the salon management system designed for hair, beauty, and wellness companies. More than 5000 salon customers rely on booksalon today, where they are able to manage everything from appointment scheduling to payment. Their solutions include everything you need to run a successful salon business.

“Choosing Bits Technology as our strategic partner was a natural step forward for booksalon in our commitment to delivering an exceptional customer experience. With over 5000 salon customers relying on us for seamless salon management, we recognized the need for a robust solution that could match the diverse onboarding workflows across our multi-market presence.” said Jonne Castrén, COO at booksalon.

By leveraging Bits Technology's workflow builder, no-code solution, and customer management reports, booksalon is empowered to successfully onboard customers for every conceivable scenario, rapidly enter new markets, and gain a comprehensive view of the customer both today and over time. This allows effective management of risk and anti-money laundering measures.

“The team at booksalon has successfully built an impressive business that is growing rapidly. They worked backward from the challenges faced by salon owners and entrepreneurs to create what has become the preferred platform for thousands of salon customers today. We are thrilled to partner with them, supporting their efforts to enhance customer experience and strengthen risk management.” said Fredrik Eriksson, CCO and co-founder at Bits Technology.

About booksalon
Booksalon is the salon management system designed for hair, beauty and wellness companies. From appointment management to payment, booksalon includes everything you need to run a successful salon business.

About Bits Technology
Bits Technology is the powerhouse for customer and business identity needs. Customers can create tailored onboarding experiences, AML solutions, and access actionable data for risk assessment, fraud prevention, and compliance - all in one view.